Terms and conditions

Who We Are And How To Contact Us

Travelex Limited. Registered Office: Kings Place, 90 York Way, London N1 9AG. Registered in England and Wales under number 04001915. You can also contact us at currencysolutions@travelex.com

Use Of The Website And Acceptance Of Our Terms

This website ("Website") is operated by Travelex Limited ("Travelex" or "us" or "our") on behalf of itself and its holding companies, subsidiaries and group companies globally (together, the “Travelex group”). Access is provided only in accordance with Travelex’s Website Terms of Use. Please read the following Website Terms of Use carefully before you start to use the Website. By using the Website, you confirm that you accept the Website Terms of Use and that you agree to comply with them. If you do not accept and agree to the Website Terms of Use set forth below, you must not use our Website. We recommend that you print a copy of these terms for future reference.

There Are Other Terms That May Apply To You

These Website Terms of Use refer to the following additional terms, which also apply to your use of our Website:

We May Make Changes To These Terms

We may, at any time, with immediate effect, change these Website Terms of Use. Every time you wish to use our Website, please check these terms to ensure you understand the terms that apply at that time.

These Website Terms of Use were last updated on May, 8th, 2017.

We May Make Changes To Or Suspend Or Withdraw Our Website

We may update and change our Website from time to time to reflect changes to our products, our users' needs and our business priorities.

Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Website Terms of Use and other applicable terms and conditions, and that they comply with them.

Copyright Notices

Copyright in works contained in the Website, including, but not limited to, all source code, software, design, graphics, text, images, sound recordings, animations and video sequences, are owned, or licensed, except as otherwise expressly stated, by the Travelex group. You may access the Website for private, non-commercial use of the facilities offered. You may not otherwise copy, transmit, display, perform, distribute (for compensation or otherwise), license, alter, store or otherwise use the Website or any of its content. You may, however, print off copies and download extracts of any Website screen for your personal reference. You must not modify the paper or digital copies of any Website content you have printed or downloaded in any way, and you must not use any graphics, images, sound recordings, animations and/or video sequences separately from any accompanying text. At no point are you permitted to use any Website content for commercial purposes without the prior written consent of Travelex.

If you print, copy or download any part of the Website in breach of these Website Terms of Use, your right to use the Website will cease immediately and you must notify us and, at our option, return or destroy any copies of the Website or Website content you have made.

Linking to the Website (whether to the home-page or otherwise and including framing) is permitted only with the prior written consent of Travelex.

Trademark Notices

“Travelex®” and "The Worldwide Money Logo®” are registered trademarks of Travelex. Other featured words or symbols, used to identify the source of goods and services, are the trademarks of their respective owners.

Do Not Rely On Information On This Website

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We Are Not Responsible For Websites We Link To

Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources and so use is completely at your own risk.

Our Responsibility For Loss Or Damage Suffered By You

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We Are Not Responsible For Viruses And You Must Not Introduce Them

We do not guarantee that our Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our site is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Which Country’s Laws Apply To Any Disputes

Please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.